Frequently Asked Questions

We process your order in 1 to 3 business days. After that, standard shipping within the U.S. takes 5-7 business days, and express shipping takes 2-3 days. International shipping: 7-21 days depending on the country.

Yes! All orders over $85 USD within the United States automatically receive free shipping.

Yes. As soon as your order leaves our warehouse in Miami, you will receive an email with your tracking number so you can track it in real-time.

Yes, we ship to over 27 countries. Import taxes and duties are the buyer's responsibility according to each country's regulations.

100% yes. We work directly with official perfume houses and authorized distributors. We guarantee the authenticity of every fragrance.

EDP has a higher concentration of essence (15-20%), so it lasts longer on the skin (6-8 hours). EDT is lighter (5-15%), ideal for daily use (3-5 hours). Extrait de Parfum is even more concentrated (20-40%) and lasts all day.

Arabic perfumes come from a millenary perfumery tradition. They use noble ingredients such as oud, amber, musk, Taif rose, jasmine, and precious woods. They tend to be more intense and long-lasting than Western perfumes, and come in luxuriously designed bottles.

Due to the nature of online sales, we do not offer physical samples, but each product includes a detailed description with its notes (top, middle, and base). If you need personalized advice, please contact us.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay with installment payments.

Due to the exclusive nature of our luxury products, all sales are final. The only exception is if it arrives damaged during shipping, please contact us within 48 hours with photos of the damage.

Yes! We have a wholesale program with preferential prices for stores, beauty salons, and resellers. Write to us at info@froilanluxury.com with the subject "Wholesale".