Custom Orders
📦 Special Orders
Can't find what you're looking for? We'll get it for you in 7-14 days
✨ Access to More Products
Beyond our online catalog, we work with a network of authorized suppliers in the USA. If you see a perfume we don't have in stock, we can specially order it for you.
⚠️ Important: Availability subject to supplier inventory. We will confirm within 24-48 hours.
🎯 How It Works (4 Steps)
1️⃣ Request your perfume — Send us an email to info@froilanluxury.com or WhatsApp +1 (786) 286-8958 with: exact perfume name, brand, size, quantity.
2️⃣ Receive a quote in 24-48h — We will respond with: confirmed price, estimated time, secure payment link, alternatives if not available.
3️⃣ Confirm and pay — 100% secure payment via Shopify. We place the order with the supplier the same day.
4️⃣ Receive or pick up in Miami — Total: 7-14 days. Free warehouse pickup when it arrives.
💎 Brands We Handle
Lattafa, Armaf, Maison Alhambra, Afnan, Le Chameau, Emper, Bharara, Camara, Mirada, Milestone, Riiffs, Diamond Ribbon, limited editions, and other premium Arabic brands.
📋 Clarification: We are NOT an official authorized distributor. We order through authorized suppliers in the USA. 100% original products.
💰 Prices and Conditions
- Price: Subject to quote
- Payment: 100% in advance via Shopify
- Minimum: 1 unit (no minimum)
- Cancellation: Only within the first 24 hours (before ordering from the supplier)
- Returns: Only for damage or incorrect product. NOT for change of mind.
- If unavailable: 100% refund
✅ Benefits
- ✅ Access to extra products not listed
- ✅ Popular Arabic brands and limited editions
- ✅ Original products from authorized suppliers
- ✅ Combinable with volume discounts (3+ units)
❓ Frequently Asked Questions
How long does it take?
Total 7-14 business days from confirmation. Includes request + receipt + processing + shipping.
Are they original?
Yes, original products from authorized suppliers in the USA. Visual inspection before shipping. If not original, 100% refund.
Can I cancel?
Yes, within the first 24 hours. After that, no, because the product has already been reserved.
Is there a volume discount?
Yes. 3+ special order products qualify for the same volume discounts (10-18% off). See Wholesale Purchases.
🎯 Ready for your Special Order?
Tell us what perfume you need
📧 info@froilanluxury.com | 📞 +1 (786) 283-9416 | ⏰ Mon-Fri 9 AM - 6 PM EST